Contact RNA Medical

7 Jackson Rd
Devens, MA 01434 USA
Sales: (800) 533-6162
Phone: (978) 772-9070
Fax: (978) 598-7918

Ordering Information

Thank you for choosing RNA Medical. We value you as a customer and would like to get your order to you as soon as possible.

Enter Orders Online!

You can now enter your orders on the RNA Medical website by clicking signup or login from the menu on the left. Once registered you can add any item to your cart and checkout online in minutes! If you need any assistance please contact

New Customers within the United States and Canada:

If this is your first time ordering with RNA Medical, please have your completed and signed credit application, signed W-9 (if within the United States) and a copy of your Purchase Order faxed to 978-598-7918 or email to:

Credit ApplicationW-9 Form

New Customers outside the United States or Canada:

Please email us if you are a new customer and would like to place an order or request product information. Provide your request along with the following information, and email to:

  • Company Name
  • Contact Name
  • Phone Number
  • Shipping and mailing address
  • Email address
  • Desired method of shipment

Note: For new customers outside of the United States and Canada, prepayment by wire transfer or credit card is required for all first time orders.

A hard copy of your Purchase Order with the current price is required for order processing. Please contact RNA Medical for current prices and fax your order to: 978-598-7918 or email to:

When placing an order, please provide the following:

  • Customer Account Number
  • Contact Name and Phone Number
  • Purchase Order Number
  • Catalog Number
  • Product Name / Description
  • Quantity Needed
  • Preferred Lot Number (if available)
  • Shipping Address
  • Billing Address
  • Date Required
  • Special Shipping Instructions (if any)

For questions, contact our Customer Service Department.

Customer Service

Phone Us: (800) 533-6162
               (978) 772-9070
Fax Us:     (978) 598-7918
EMail Us:

Contact RNA Medical

7 Jackson Rd
Devens, MA 01434 USA
Sales: (800) 533-6162
Phone: (978) 772-9070
Fax: (978) 598-7918

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